Terms of Service
Before placing an order under the "Authorized Payment" section, please read this Terms and our Privacy Policy carefully. By using this website or placing an order through this website, you agree to be bound by this Terms and our Privacy Policy. If you do not agree to this Terms and Privacy Policy, please do not place an order. This Terms may be subject to change, and you should read them carefully before placing an order. If you have any questions about this Terms or Privacy Policy, you can visit our website or contact us through the contact page on our website.
The terms of use for this website serve as the sole terms applicable to the use of this website and supersede all other terms. As these terms are intended to establish a legally binding agreement between us, protecting your rights as a valued customer and our rights as a business, they are of great significance to both parties. You agree that upon placing an order, you are deemed to have read and accepted all the contents of these terms.
You agree:
You may only use the website to make legitimate inquiries or place orders.
You will not place any speculative, false, or fraudulent orders. If we have reasonable grounds to believe that any order falls under the aforementioned categories, we reserve the right to cancel the order and notify the relevant authorities.
You undertake to provide us with accurate email, mailing address, and/or other contact details, and acknowledge that we may use this information to contact you if necessary (please refer to our privacy policy for details).
If you do not provide all the necessary information, we will be unable to complete your order.
By placing an order through this website, you guarantee that you have reached the legal age of 18 as stipulated by Hong Kong law, and that you are legally capable of entering into binding agreements. You are also fully responsible for the authenticity of all information contained in your order. You hereby confirm that, before placing an order through this website, we have provided you with and drawn your attention to the information related to the goods or services contained in your order (including quantity, price or cost, delivery period and method, safety precautions, after-sales service, civil liability, etc.), and that you have carefully read and fully understood this information.
The information specified in the contract terms and the details contained on this website do not constitute an offer to sell, but rather an invitation to make an offer. The contract between you and us for any product will only come into effect if we have accepted your order. If we have not accepted your order but the payment has been deducted from your account, the deducted amount will be fully refunded. To successfully place your order, you must follow the online shopping process as required, and then click "Authorize Payment" to submit your order. After submitting your order, you will receive an email confirming that we have received your order (referred to as the "receipt"). Please note that since your order is only an offer to purchase one or more products from us, this receipt does not mean that your order has been accepted by us, even though the payment may have been deducted from your account. All orders are subject to our acceptance. We will send you an email confirming that the product has been dispatched, which serves as confirmation of our acceptance of your order (referred to as the "dispatch confirmation"). The contract for the purchase of the product between the two parties (referred to as the "contract") will be formally established after we send you the dispatch confirmation. The content of the contract only relates to the product that we have confirmed as dispatched in the dispatch confirmation. Unless the delivery of the relevant product is separately confirmed in another dispatch confirmation, we are not obligated to provide any other products under your order.
All available products are subject to stock availability before we issue a delivery confirmation to you. In the event of supply difficulties or product stockouts, we reserve the right to provide you with information on alternative products of equal or higher quality to those you ordered.
Order Rejection We reserve the right to withdraw any products from this website and/or remove or edit any materials or content on this website at any time. We will always strive to process all orders, but in exceptional circumstances, we may be unable to process your order after sending you a confirmation. We reserve the right to decide at our sole discretion whether we are unable to process your order at any time.
If we withdraw any product from this website (regardless of whether it has been sold), remove or edit any content on this website, or refuse to process or accept any order after we have sent you a confirmation, we shall not be liable to you or any other third party as a result.
If you have signed a contract as a consumer, you may return or exchange the product within thirty (30) days from the date of confirming the delivery order. In this case, you should follow our refund policy conditions and, if necessary, pay the product refund fee (as stated on the return and exchange instructions page of this website). Your right to cancel the contract only applies if the product returned is exactly the same as the one you originally received.
When returning the product, you should also return all product manuals, documents, and packaging materials. If any product is damaged or not returned in the same condition as when you originally received it, or if the damage exceeds the condition of the product when it was just unpacked, we will not accept the return. You should take reasonable protective measures when storing the relevant products.
When the product is in your possession, please take appropriate and reasonable measures to protect it, and retain the original packaging, manual/documentation, and packaging materials for use during product returns or exchanges.
The original works used on this website, including but not limited to the images and text on this website (zafiraloves.com), are subject to the independent contract terms of the designers and editors, and therefore cannot be used externally. If any individual, company, organization, or institution uses them without permission, the company does not rule out taking further action against the relevant person.
All materials used and displayed on this website (including but not limited to text, photographs, videos, sounds, graphics, music, logos, marks, and other materials appearing on the website) ("Content") are owned or licensed by the Company and its franchisees, and are therefore protected by copyright law, trademark law, service mark law, and/or other intellectual property laws of the Hong Kong Special Administrative Region or other countries ("Intellectual Property Rights"); and all Intellectual Property Rights contained in and belonging to the Content, both now and in the future, shall remain the exclusive property of the Company at all times. You agree to use the Content on the website solely for your personal and non-commercial purposes (except for purchasing goods from the website) ("Permitted Uses"). However, any rights, titles, or interests of any nature in the Content downloaded or copied for Permitted Uses shall not be transferred to you. You acknowledge that, except for the limited right to use the Services for Permitted Uses in accordance with these terms, you do not have any ownership or license rights in or to the Content. Regarding the Content on the website, you shall not, without the written consent of the Company, copy, post, transmit, distribute, display, modify, manufacture any derivative works based on the Content, use stored Content to construct any kind of data units for personal or third-party access, offer for sale, participate in the sale, or use all or part of the Content in any manner.
When processing orders, it is necessary to confirm that all order information and the amount payable are correct and accurate. Once payment is made, the order is considered established, and our store reserves the right not to accept requests to change the order content or cancel the order.
For all orders involving payment via bank transfer, any additional fees charged by the bank shall be borne entirely by the customer.
Orders will only be shipped after the full payment has been made and our store has confirmed receipt of the payment.
If the delivery of the package is affected due to incorrect or incomplete information provided by the customer, including but not limited to delayed delivery, additional shipping fees charged by the courier company, or failure to successfully deliver the package, our company will not be held responsible.
Payment Processing: If you use a credit/debit card for payment, we will deduct the amount due from your account. If you pay via bank transfer (only applicable to group purchase orders or special orders where we have agreed otherwise with you), we will commence processing upon receipt of your payment, which may take more than one day.
If we do not receive payment within the specified payment deadline after you submit your order, your purchase will be automatically cancelled (the payment deadline is subject to the actual situation displayed by our store). We will only process the payment if the billing information can be verified.
The price of the price-changing product will be subject to the price displayed on our store. The price may change from time to time, but such changes will not affect any orders that have been confirmed in our order confirmation.
Product information and photos: All product photos on this website may have color differences from the actual product and are for reference only.
All models featured in the products on this website are over 21 years old.
All product information is provided by suppliers (including but not limited to: manufacturers, agents, and wholesalers). If there are any changes to the product information, our company is not responsible for the content of the product. All products are subject to the actual product.
The products and statements about specific products provided on or through this website are not medical instructions and have not been evaluated by the U.S. Food and Drug Administration, nor have they been approved for the diagnosis, treatment, cure, or prevention of any disease.
The website is not intended to provide diagnosis, treatment, or medical guidance. The products, services, information, and other content provided on the website, including information provided directly on the website or through third-party links, are for reference only. Please consult with a doctor or other healthcare professional regarding any medical or health-related diagnosis or treatment plan.
The information provided on the website and linked websites, including information about medical and health conditions, treatments, and products, may be presented in a concise form.
The information on the website (including any product labels and packaging) cannot replace the instructions of healthcare professionals. The website does not recommend self-management of health issues. The information on the website is not comprehensive and does not cover all diseases, conditions, physical problems, or their treatments. If you have any health-related questions, please contact your healthcare professional in a timely manner. Do not ignore or delay medical instructions due to reading information on the website.
Any links to or access to third-party websites or resources do not constitute an endorsement of any information, products, or services. We are not responsible for the content or performance of any third-party websites. The use of any third-party websites is at your own risk.
You cannot use the information or services on the website to diagnose or treat any health problem, or for any prescription of medication or other treatment. Before using any medication, nutrition, herbal, or homeopathic product, or starting any exercise or diet program, or beginning any treatment for a health problem, you should consult your healthcare professional and read the information provided by the product manufacturer and all product labels or packaging. Individuals are different and may have different reactions to different products. You should always consult your doctor about any interactions between the medications and nutritional supplements you take. The opinions expressed by employees or website users on any forums on the website are solely their personal opinions and are not statements made by us, nor do they represent our position or opinions. Any product ratings made by current or former employees or website users are solely their personal ratings and are not intended to replace appropriate medical care or instructions given by healthcare professionals.
Before using any product, please be sure to check the product label or packaging. If there are discrepancies, customers should follow the information provided on the product label or packaging. You should contact the manufacturer directly to clarify the details of the product label and packaging, as well as the recommended usage.
Product Usage: All information provided by our company is for reference only. All products are intended for pleasure purposes only, and we cannot guarantee the actual usage effects and conditions. Users should understand the product characteristics and use them within reasonable limits, with the risks borne by the buyer or user.
To browse and shop on this website, you must be at least 18 years old.
Our Right to Change the Terms of the Agreement. The information displayed on this website, including but not limited to products, services, images, and prices, is for reference only and is subject to changes or modifications during the actual transaction. We reserve the right to change and amend these terms from time to time, and will announce such changes and amendments on the website without further individual notice to you. Our changes and amendments to these terms will take effect automatically upon publication on the website. By using this website or placing an order through it after we have made changes and amendments to these terms, you agree to be bound by these terms at any relevant time. If you do not agree to all the terms in effect at any relevant time, please do not place an order. For this reason, you should always check the terms published on the website before placing an order.
When you order our products, you will be bound by these terms, the Privacy Policy, and other effective policies on our website, unless the law or a government agency requires changes to these terms, the Privacy Policy, and other effective policies on our website (in which case, they will apply to your previous orders).
In case of any dispute, reserves the right of final decision.
We, as a retailer of products, declare that we will not be responsible for any financial or non-financial losses arising from the products.
The terms of use for this website serve as the sole terms applicable to the use of this website and supersede all other terms. As these terms are intended to establish a legally binding agreement between us, protecting your rights as a valued customer and our rights as a business, they are of great significance to both parties. You agree that upon placing an order, you are deemed to have read and accepted all the contents of these terms.
You agree:
You may only use the website to make legitimate inquiries or place orders.
You will not place any speculative, false, or fraudulent orders. If we have reasonable grounds to believe that any order falls under the aforementioned categories, we reserve the right to cancel the order and notify the relevant authorities.
You undertake to provide us with accurate email, mailing address, and/or other contact details, and acknowledge that we may use this information to contact you if necessary (please refer to our privacy policy for details).
If you do not provide all the necessary information, we will be unable to complete your order.
By placing an order through this website, you guarantee that you have reached the legal age of 18 as stipulated by Hong Kong law, and that you are legally capable of entering into binding agreements. You are also fully responsible for the authenticity of all information contained in your order. You hereby confirm that, before placing an order through this website, we have provided you with and drawn your attention to the information related to the goods or services contained in your order (including quantity, price or cost, delivery period and method, safety precautions, after-sales service, civil liability, etc.), and that you have carefully read and fully understood this information.
The information specified in the contract terms and the details contained on this website do not constitute an offer to sell, but rather an invitation to make an offer. The contract between you and us for any product will only come into effect if we have accepted your order. If we have not accepted your order but the payment has been deducted from your account, the deducted amount will be fully refunded. To successfully place your order, you must follow the online shopping process as required, and then click "Authorize Payment" to submit your order. After submitting your order, you will receive an email confirming that we have received your order (referred to as the "receipt"). Please note that since your order is only an offer to purchase one or more products from us, this receipt does not mean that your order has been accepted by us, even though the payment may have been deducted from your account. All orders are subject to our acceptance. We will send you an email confirming that the product has been dispatched, which serves as confirmation of our acceptance of your order (referred to as the "dispatch confirmation"). The contract for the purchase of the product between the two parties (referred to as the "contract") will be formally established after we send you the dispatch confirmation. The content of the contract only relates to the product that we have confirmed as dispatched in the dispatch confirmation. Unless the delivery of the relevant product is separately confirmed in another dispatch confirmation, we are not obligated to provide any other products under your order.
All available products are subject to stock availability before we issue a delivery confirmation to you. In the event of supply difficulties or product stockouts, we reserve the right to provide you with information on alternative products of equal or higher quality to those you ordered.
Order Rejection We reserve the right to withdraw any products from this website and/or remove or edit any materials or content on this website at any time. We will always strive to process all orders, but in exceptional circumstances, we may be unable to process your order after sending you a confirmation. We reserve the right to decide at our sole discretion whether we are unable to process your order at any time.
If we withdraw any product from this website (regardless of whether it has been sold), remove or edit any content on this website, or refuse to process or accept any order after we have sent you a confirmation, we shall not be liable to you or any other third party as a result.
If you have signed a contract as a consumer, you may return or exchange the product within thirty (30) days from the date of confirming the delivery order. In this case, you should follow our refund policy conditions and, if necessary, pay the product refund fee (as stated on the return and exchange instructions page of this website). Your right to cancel the contract only applies if the product returned is exactly the same as the one you originally received.
When returning the product, you should also return all product manuals, documents, and packaging materials. If any product is damaged or not returned in the same condition as when you originally received it, or if the damage exceeds the condition of the product when it was just unpacked, we will not accept the return. You should take reasonable protective measures when storing the relevant products.
When the product is in your possession, please take appropriate and reasonable measures to protect it, and retain the original packaging, manual/documentation, and packaging materials for use during product returns or exchanges.
The original works used on this website, including but not limited to the images and text on this website (zafiraloves.com), are subject to the independent contract terms of the designers and editors, and therefore cannot be used externally. If any individual, company, organization, or institution uses them without permission, the company does not rule out taking further action against the relevant person.
All materials used and displayed on this website (including but not limited to text, photographs, videos, sounds, graphics, music, logos, marks, and other materials appearing on the website) ("Content") are owned or licensed by the Company and its franchisees, and are therefore protected by copyright law, trademark law, service mark law, and/or other intellectual property laws of the Hong Kong Special Administrative Region or other countries ("Intellectual Property Rights"); and all Intellectual Property Rights contained in and belonging to the Content, both now and in the future, shall remain the exclusive property of the Company at all times. You agree to use the Content on the website solely for your personal and non-commercial purposes (except for purchasing goods from the website) ("Permitted Uses"). However, any rights, titles, or interests of any nature in the Content downloaded or copied for Permitted Uses shall not be transferred to you. You acknowledge that, except for the limited right to use the Services for Permitted Uses in accordance with these terms, you do not have any ownership or license rights in or to the Content. Regarding the Content on the website, you shall not, without the written consent of the Company, copy, post, transmit, distribute, display, modify, manufacture any derivative works based on the Content, use stored Content to construct any kind of data units for personal or third-party access, offer for sale, participate in the sale, or use all or part of the Content in any manner.
When processing orders, it is necessary to confirm that all order information and the amount payable are correct and accurate. Once payment is made, the order is considered established, and our store reserves the right not to accept requests to change the order content or cancel the order.
For all orders involving payment via bank transfer, any additional fees charged by the bank shall be borne entirely by the customer.
Orders will only be shipped after the full payment has been made and our store has confirmed receipt of the payment.
If the delivery of the package is affected due to incorrect or incomplete information provided by the customer, including but not limited to delayed delivery, additional shipping fees charged by the courier company, or failure to successfully deliver the package, our company will not be held responsible.
Payment Processing: If you use a credit/debit card for payment, we will deduct the amount due from your account. If you pay via bank transfer (only applicable to group purchase orders or special orders where we have agreed otherwise with you), we will commence processing upon receipt of your payment, which may take more than one day.
If we do not receive payment within the specified payment deadline after you submit your order, your purchase will be automatically cancelled (the payment deadline is subject to the actual situation displayed by our store). We will only process the payment if the billing information can be verified.
The price of the price-changing product will be subject to the price displayed on our store. The price may change from time to time, but such changes will not affect any orders that have been confirmed in our order confirmation.
Product information and photos: All product photos on this website may have color differences from the actual product and are for reference only.
All models featured in the products on this website are over 21 years old.
All product information is provided by suppliers (including but not limited to: manufacturers, agents, and wholesalers). If there are any changes to the product information, our company is not responsible for the content of the product. All products are subject to the actual product.
The products and statements about specific products provided on or through this website are not medical instructions and have not been evaluated by the U.S. Food and Drug Administration, nor have they been approved for the diagnosis, treatment, cure, or prevention of any disease.
The website is not intended to provide diagnosis, treatment, or medical guidance. The products, services, information, and other content provided on the website, including information provided directly on the website or through third-party links, are for reference only. Please consult with a doctor or other healthcare professional regarding any medical or health-related diagnosis or treatment plan.
The information provided on the website and linked websites, including information about medical and health conditions, treatments, and products, may be presented in a concise form.
The information on the website (including any product labels and packaging) cannot replace the instructions of healthcare professionals. The website does not recommend self-management of health issues. The information on the website is not comprehensive and does not cover all diseases, conditions, physical problems, or their treatments. If you have any health-related questions, please contact your healthcare professional in a timely manner. Do not ignore or delay medical instructions due to reading information on the website.
Any links to or access to third-party websites or resources do not constitute an endorsement of any information, products, or services. We are not responsible for the content or performance of any third-party websites. The use of any third-party websites is at your own risk.
You cannot use the information or services on the website to diagnose or treat any health problem, or for any prescription of medication or other treatment. Before using any medication, nutrition, herbal, or homeopathic product, or starting any exercise or diet program, or beginning any treatment for a health problem, you should consult your healthcare professional and read the information provided by the product manufacturer and all product labels or packaging. Individuals are different and may have different reactions to different products. You should always consult your doctor about any interactions between the medications and nutritional supplements you take. The opinions expressed by employees or website users on any forums on the website are solely their personal opinions and are not statements made by us, nor do they represent our position or opinions. Any product ratings made by current or former employees or website users are solely their personal ratings and are not intended to replace appropriate medical care or instructions given by healthcare professionals.
Before using any product, please be sure to check the product label or packaging. If there are discrepancies, customers should follow the information provided on the product label or packaging. You should contact the manufacturer directly to clarify the details of the product label and packaging, as well as the recommended usage.
Product Usage: All information provided by our company is for reference only. All products are intended for pleasure purposes only, and we cannot guarantee the actual usage effects and conditions. Users should understand the product characteristics and use them within reasonable limits, with the risks borne by the buyer or user.
To browse and shop on this website, you must be at least 18 years old.
Our Right to Change the Terms of the Agreement. The information displayed on this website, including but not limited to products, services, images, and prices, is for reference only and is subject to changes or modifications during the actual transaction. We reserve the right to change and amend these terms from time to time, and will announce such changes and amendments on the website without further individual notice to you. Our changes and amendments to these terms will take effect automatically upon publication on the website. By using this website or placing an order through it after we have made changes and amendments to these terms, you agree to be bound by these terms at any relevant time. If you do not agree to all the terms in effect at any relevant time, please do not place an order. For this reason, you should always check the terms published on the website before placing an order.
When you order our products, you will be bound by these terms, the Privacy Policy, and other effective policies on our website, unless the law or a government agency requires changes to these terms, the Privacy Policy, and other effective policies on our website (in which case, they will apply to your previous orders).
In case of any dispute, reserves the right of final decision.
We, as a retailer of products, declare that we will not be responsible for any financial or non-financial losses arising from the products.
