Privacy Policy
Latest update: April 12, 2025
This privacy policy explains how zafiraloves (the "Website", "us" or "our") collects, uses and discloses your personal information when you visit, use our services or make purchases from https://zafiraloves.com/ (the "Website") or otherwise communicates with us regarding this Website (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a service user, whether you are a customer, website visitor, or other individual whose information is collected in accordance with this Privacy Policy.
Please read this privacy policy carefully. By using and accessing any service, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this privacy policy, please do not use or access any services.
Changes to this Privacy Policy
We may update this privacy policy from time to time, including reflecting changes in our practices or other operational, legal, or regulatory reasons. We will publish the revised privacy policy on our website, update the 'last update' date, and take any other measures required by applicable laws.
How do we collect and use your personal information
In order to provide services, we collect personal information about you as follows. The information we collect and use depends on the way you interact with us.
In addition to the specific purposes listed below, we may also use the information collected about you to communicate with you, provide or improve services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend this service, our rights, and the rights of our users or others.
What personal information do we collect
What personal information we may obtain about you depends on how you interact with our website and use our services. We use the term 'personal information' to refer to information that identifies you, is relevant to you, describes you, or may be associated with you. The next section explains the categories and specific types of personal information we collect.
The information we collected directly from you
The information you submit directly to us through our services may include:
Contact details include your name, address, phone number, and email.
The order information includes your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information includes your username, password, security questions, and other information used for account security purposes.
Shopping information includes the content you view, add to your shopping cart, and store in your account, such as membership points, reviews, recommendations, shopping bonuses, gift cards, or purchases.
Saved membership points/product reviews/recommendations/gift cards/shopping funds
Customer support information includes the information you choose to include in your communication with us, such as when sending messages through this service.
Some features of this service may require you to provide us with certain personal information directly. You can choose not to provide this information, but doing so may result in you being unable to use or access these features.
The information we collect about your usage
We may also automatically collect certain information about your interaction with this service ("Usage Data"). For this purpose, we may use cookies, pixels, and similar technologies ("cookies"). The usage data may include information about how you access and use our website and your account, including device information, browser information, information about your internet connection, your IP address, and other information about your interaction with this service.
Information we obtain from third parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
Companies that support our website and services, such as Shopify and Shopline.
Our payment processors collect payment information (such as bank account, credit or debit card information, billing address) to process your payment, in order to ship your order and provide you with the goods or services you request to fulfill our contract with you.
When you visit our website, open or click on emails we send to you, or interact with our services or advertisements, we or third parties we cooperate with may use online tracking technologies (such as pixels, network metrics, software developer toolkits, third-party databases, and cookies) to automatically collect certain information.
Any information we obtain from third parties will be processed in accordance with this privacy policy. Please also refer to the next section on third-party websites and links.
How we use your personal information
Provide goods and services. We use your personal information to provide you with this service in order to fulfill our contract with you, including processing your payments, shipping your orders, sending you notifications related to your account, purchases, returns, or other transactions, establishing, maintaining, and otherwise managing your account, arranging shipping, facilitating any returns, exchanges, and other features and functions related to your account. We may also have Shopify/Shopline pair your account with other Shopify/Shopline services that you may choose to use to enhance your shopping experience. In this case, Shopify/Shopline will process your information in accordance with its privacy policy and consumer privacy policy.
Marketing and advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional messages through email, text messages, or postal mail, as well as displaying advertisements for goods or services to you. This may include using your personal information to further customize services and advertisements on our website and other websites.
Security and fraud prevention. We use your personal information to detect, investigate, or take action against possible fraud, illegal or malicious activities. If you choose to use this service and register an account, you are responsible for ensuring the security of your account credentials. We strongly recommend that you do not share your username, password, or other access details with others. If you believe that your account has been hacked, please contact us immediately.
Communicate with you and improve service. We use your personal information to provide customer support and improve our services. This is in line with our legitimate interests to respond to you, provide you with effective services, and maintain our business relationship with you.
Cookie
Like many websites, we use cookies on our website. Specific information about the cookies we use to provide support for our store through Shopline. We use cookies to support and improve our website and services (including remembering your actions and preferences), perform analysis, and gain a better understanding of user interactions with our services (in line with our legitimate interests in managing, improving, and optimizing our services). We may also allow third parties and service providers to use cookies on our website in order to further customize the services, products, and advertisements on our website and other websites.
Most browsers automatically accept cookies by default, but you can choose to set your browser to remove or reject cookies through browser controls. Please note that removing or blocking cookies may have a negative impact on your user experience and may result in certain services (including specific and general features) not functioning properly or being unusable. Furthermore, blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.
How do we disclose personal information
In some cases, we may disclose your personal information to third parties for contractual purposes, legitimate purposes, and other reasons subject to this privacy policy. This type of situation may include:
Collaborate with vendors or other third parties who provide services on our behalf (such as IT management, payment processing, data analysis, customer support, cloud storage, shipping operations, and shipping services).
Provide services and advertise with business and marketing partners. Our business and marketing partners will use your information in accordance with their own privacy statements.
When you instruct, request, or otherwise agree for us to disclose certain information to third parties, such as shipping goods to you with your consent, or integrating through your use of social media tools or login.
Collaborate with our alliance partners or other organizations within our company group to comply with our legitimate interests in successfully operating our business.
In connection with business transactions such as mergers or bankruptcies, comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), enforce any applicable terms of service, and protect or defend this service, our rights, and the rights of our users or others.
We disclose users' personal information and sensitive personal information related to the following categories for the purposes mentioned in our "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information" sections:
Category Recipient Category
Identification codes, such as basic contact details and certain order and account information
Business information, such as order information, shopping information, and customer support information
The internet or other similar online activities, such as using data
Geographic location data, such as locations determined through IP addresses or other technical measures
The vendors and third parties that provide services on our behalf (such as internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers)
Business and Marketing Partners
Alliance partners
We will not use or disclose sensitive personal information without your consent or to infer your characteristics.
User generated content
This service may enable you to post product reviews and other user generated content. If you choose to submit user generated content to any public area of this service, the content will be public and accessible to anyone.
We do not control who has the right to access the information you choose to provide to others, and we cannot guarantee that the parties who have the right to access such information will respect your privacy or ensure its security. We are not responsible for the privacy or security of any information you publicly provide, nor for the accuracy, use, or misuse of any information you disclose or receive from third parties.
Third party websites and links
Our website may provide links to third-party operated websites or other online platforms. If you click on links to websites that do not belong to us or are not under our control, please review their privacy and security policies, as well as other terms and conditions. We do not guarantee or take responsibility for the privacy or security of such websites, including whether the information on these websites is accurate, complete, or reliable. Other users of this service and/or users of these third-party platforms may also view the information you provide in public or semi public places, including the information you share on third-party social networking platforms, and there are no restrictions on how we or third parties use that information. Our inclusion of such links does not imply any endorsement of the content or its owners or operators on such platforms, except as disclosed in this service.
Your information security and retention
Please note that no security measure is perfect or indestructible, and we cannot guarantee '100% safety'. Furthermore, any information you transmit to us may not be secure during the transmission process. We suggest that you do not use unsafe channels to convey sensitive or confidential information to us.
The length of time we retain your personal information depends on various factors, such as whether we need this information to maintain your account, provide this service, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your rights
Depending on your place of residence, you may have some or all of the rights listed below related to your personal information. However, these rights are not absolute and may only apply in specific circumstances, and in some cases, we may refuse your request as permitted by law.
Access/Information Rights: You may have the right to request access to the personal information we hold about you, including details of how we use and share information.
Delete right: You may have the right to request us to delete the personal information we maintain about you.
Correction right: You may have the right to request us to correct any incorrect personal information we maintain about you.
Right to Carry: In certain circumstances and specific exceptions, you may have the right to receive copies of your personal information that we hold and request that we transfer them to third parties.
Processing restrictions: You may have the right to request us to stop or restrict our processing of personal information.
Withdrawal of consent: If we need your consent to process your personal information, you may have the right to withdraw that consent.
Appeal: If we refuse to process your request, you may have the right to appeal our decision. You can directly reply to our refusal to file an appeal.
Manage communication preferences: We may send you promotional emails, and you can choose not to receive these emails at any time by using the unsubscribe option displayed in the email. If you choose to opt out, we may still send you non promotional emails that may be related to your account or the orders you have placed.
You can contact us according to the instructions on our website or using the contact details provided below to exercise any of these rights.
We will not discriminate against you for exercising any of these rights. Before providing a specific response to the request, we may need to collect your information to verify your identity, such as your email address or account information. According to applicable laws, you may designate an authorized agent to make requests on your behalf and exercise your rights. Before accepting such requests from agents, we will require them to provide proof of your authorization to act on their behalf, and may require you to verify your identity directly with us. We will promptly respond to your request in accordance with applicable laws.
Complaint
If you are dissatisfied with the way we handle your personal information, please contact us using the contact details provided below. If you are dissatisfied with our response to your complaint, depending on your place of residence, you may have the right to use the contact details listed below to contact us and appeal our decision.
International users
Please note that we may transfer, store, and process your personal information outside of your country/region of residence. Your personal information is also processed by employees, third-party service providers, and partners in these countries/regions.
If we transfer your personal information outside of Europe, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Terms of Contract or any equivalent contract issued by relevant UK authorities (as the case may be), unless the data transfer to the destination country/region is determined to provide sufficient levels of protection.
Contact Information
If you have any questions about our privacy practices or this privacy policy, or if you would like to exercise any available rights, please call or send an email to guoqinlv@gmail.com Contact us.
This privacy policy explains how zafiraloves (the "Website", "us" or "our") collects, uses and discloses your personal information when you visit, use our services or make purchases from https://zafiraloves.com/ (the "Website") or otherwise communicates with us regarding this Website (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a service user, whether you are a customer, website visitor, or other individual whose information is collected in accordance with this Privacy Policy.
Please read this privacy policy carefully. By using and accessing any service, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this privacy policy, please do not use or access any services.
Changes to this Privacy Policy
We may update this privacy policy from time to time, including reflecting changes in our practices or other operational, legal, or regulatory reasons. We will publish the revised privacy policy on our website, update the 'last update' date, and take any other measures required by applicable laws.
How do we collect and use your personal information
In order to provide services, we collect personal information about you as follows. The information we collect and use depends on the way you interact with us.
In addition to the specific purposes listed below, we may also use the information collected about you to communicate with you, provide or improve services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend this service, our rights, and the rights of our users or others.
What personal information do we collect
What personal information we may obtain about you depends on how you interact with our website and use our services. We use the term 'personal information' to refer to information that identifies you, is relevant to you, describes you, or may be associated with you. The next section explains the categories and specific types of personal information we collect.
The information we collected directly from you
The information you submit directly to us through our services may include:
Contact details include your name, address, phone number, and email.
The order information includes your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information includes your username, password, security questions, and other information used for account security purposes.
Shopping information includes the content you view, add to your shopping cart, and store in your account, such as membership points, reviews, recommendations, shopping bonuses, gift cards, or purchases.
Saved membership points/product reviews/recommendations/gift cards/shopping funds
Customer support information includes the information you choose to include in your communication with us, such as when sending messages through this service.
Some features of this service may require you to provide us with certain personal information directly. You can choose not to provide this information, but doing so may result in you being unable to use or access these features.
The information we collect about your usage
We may also automatically collect certain information about your interaction with this service ("Usage Data"). For this purpose, we may use cookies, pixels, and similar technologies ("cookies"). The usage data may include information about how you access and use our website and your account, including device information, browser information, information about your internet connection, your IP address, and other information about your interaction with this service.
Information we obtain from third parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
Companies that support our website and services, such as Shopify and Shopline.
Our payment processors collect payment information (such as bank account, credit or debit card information, billing address) to process your payment, in order to ship your order and provide you with the goods or services you request to fulfill our contract with you.
When you visit our website, open or click on emails we send to you, or interact with our services or advertisements, we or third parties we cooperate with may use online tracking technologies (such as pixels, network metrics, software developer toolkits, third-party databases, and cookies) to automatically collect certain information.
Any information we obtain from third parties will be processed in accordance with this privacy policy. Please also refer to the next section on third-party websites and links.
How we use your personal information
Provide goods and services. We use your personal information to provide you with this service in order to fulfill our contract with you, including processing your payments, shipping your orders, sending you notifications related to your account, purchases, returns, or other transactions, establishing, maintaining, and otherwise managing your account, arranging shipping, facilitating any returns, exchanges, and other features and functions related to your account. We may also have Shopify/Shopline pair your account with other Shopify/Shopline services that you may choose to use to enhance your shopping experience. In this case, Shopify/Shopline will process your information in accordance with its privacy policy and consumer privacy policy.
Marketing and advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional messages through email, text messages, or postal mail, as well as displaying advertisements for goods or services to you. This may include using your personal information to further customize services and advertisements on our website and other websites.
Security and fraud prevention. We use your personal information to detect, investigate, or take action against possible fraud, illegal or malicious activities. If you choose to use this service and register an account, you are responsible for ensuring the security of your account credentials. We strongly recommend that you do not share your username, password, or other access details with others. If you believe that your account has been hacked, please contact us immediately.
Communicate with you and improve service. We use your personal information to provide customer support and improve our services. This is in line with our legitimate interests to respond to you, provide you with effective services, and maintain our business relationship with you.
Cookie
Like many websites, we use cookies on our website. Specific information about the cookies we use to provide support for our store through Shopline. We use cookies to support and improve our website and services (including remembering your actions and preferences), perform analysis, and gain a better understanding of user interactions with our services (in line with our legitimate interests in managing, improving, and optimizing our services). We may also allow third parties and service providers to use cookies on our website in order to further customize the services, products, and advertisements on our website and other websites.
Most browsers automatically accept cookies by default, but you can choose to set your browser to remove or reject cookies through browser controls. Please note that removing or blocking cookies may have a negative impact on your user experience and may result in certain services (including specific and general features) not functioning properly or being unusable. Furthermore, blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.
How do we disclose personal information
In some cases, we may disclose your personal information to third parties for contractual purposes, legitimate purposes, and other reasons subject to this privacy policy. This type of situation may include:
Collaborate with vendors or other third parties who provide services on our behalf (such as IT management, payment processing, data analysis, customer support, cloud storage, shipping operations, and shipping services).
Provide services and advertise with business and marketing partners. Our business and marketing partners will use your information in accordance with their own privacy statements.
When you instruct, request, or otherwise agree for us to disclose certain information to third parties, such as shipping goods to you with your consent, or integrating through your use of social media tools or login.
Collaborate with our alliance partners or other organizations within our company group to comply with our legitimate interests in successfully operating our business.
In connection with business transactions such as mergers or bankruptcies, comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), enforce any applicable terms of service, and protect or defend this service, our rights, and the rights of our users or others.
We disclose users' personal information and sensitive personal information related to the following categories for the purposes mentioned in our "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information" sections:
Category Recipient Category
Identification codes, such as basic contact details and certain order and account information
Business information, such as order information, shopping information, and customer support information
The internet or other similar online activities, such as using data
Geographic location data, such as locations determined through IP addresses or other technical measures
The vendors and third parties that provide services on our behalf (such as internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers)
Business and Marketing Partners
Alliance partners
We will not use or disclose sensitive personal information without your consent or to infer your characteristics.
User generated content
This service may enable you to post product reviews and other user generated content. If you choose to submit user generated content to any public area of this service, the content will be public and accessible to anyone.
We do not control who has the right to access the information you choose to provide to others, and we cannot guarantee that the parties who have the right to access such information will respect your privacy or ensure its security. We are not responsible for the privacy or security of any information you publicly provide, nor for the accuracy, use, or misuse of any information you disclose or receive from third parties.
Third party websites and links
Our website may provide links to third-party operated websites or other online platforms. If you click on links to websites that do not belong to us or are not under our control, please review their privacy and security policies, as well as other terms and conditions. We do not guarantee or take responsibility for the privacy or security of such websites, including whether the information on these websites is accurate, complete, or reliable. Other users of this service and/or users of these third-party platforms may also view the information you provide in public or semi public places, including the information you share on third-party social networking platforms, and there are no restrictions on how we or third parties use that information. Our inclusion of such links does not imply any endorsement of the content or its owners or operators on such platforms, except as disclosed in this service.
Your information security and retention
Please note that no security measure is perfect or indestructible, and we cannot guarantee '100% safety'. Furthermore, any information you transmit to us may not be secure during the transmission process. We suggest that you do not use unsafe channels to convey sensitive or confidential information to us.
The length of time we retain your personal information depends on various factors, such as whether we need this information to maintain your account, provide this service, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your rights
Depending on your place of residence, you may have some or all of the rights listed below related to your personal information. However, these rights are not absolute and may only apply in specific circumstances, and in some cases, we may refuse your request as permitted by law.
Access/Information Rights: You may have the right to request access to the personal information we hold about you, including details of how we use and share information.
Delete right: You may have the right to request us to delete the personal information we maintain about you.
Correction right: You may have the right to request us to correct any incorrect personal information we maintain about you.
Right to Carry: In certain circumstances and specific exceptions, you may have the right to receive copies of your personal information that we hold and request that we transfer them to third parties.
Processing restrictions: You may have the right to request us to stop or restrict our processing of personal information.
Withdrawal of consent: If we need your consent to process your personal information, you may have the right to withdraw that consent.
Appeal: If we refuse to process your request, you may have the right to appeal our decision. You can directly reply to our refusal to file an appeal.
Manage communication preferences: We may send you promotional emails, and you can choose not to receive these emails at any time by using the unsubscribe option displayed in the email. If you choose to opt out, we may still send you non promotional emails that may be related to your account or the orders you have placed.
You can contact us according to the instructions on our website or using the contact details provided below to exercise any of these rights.
We will not discriminate against you for exercising any of these rights. Before providing a specific response to the request, we may need to collect your information to verify your identity, such as your email address or account information. According to applicable laws, you may designate an authorized agent to make requests on your behalf and exercise your rights. Before accepting such requests from agents, we will require them to provide proof of your authorization to act on their behalf, and may require you to verify your identity directly with us. We will promptly respond to your request in accordance with applicable laws.
Complaint
If you are dissatisfied with the way we handle your personal information, please contact us using the contact details provided below. If you are dissatisfied with our response to your complaint, depending on your place of residence, you may have the right to use the contact details listed below to contact us and appeal our decision.
International users
Please note that we may transfer, store, and process your personal information outside of your country/region of residence. Your personal information is also processed by employees, third-party service providers, and partners in these countries/regions.
If we transfer your personal information outside of Europe, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Terms of Contract or any equivalent contract issued by relevant UK authorities (as the case may be), unless the data transfer to the destination country/region is determined to provide sufficient levels of protection.
Contact Information
If you have any questions about our privacy practices or this privacy policy, or if you would like to exercise any available rights, please call or send an email to guoqinlv@gmail.com Contact us.
